Sorry ze wklejam wycinek po angielsku, ale prosze sobie poczytac i wszystko bedzie jasne. Organizacja musiala Cie poinformowac przez telefon, czego robic nie powinni tak na marginesie, a Ty sie zgodziles. TP SA jest dobrym tego przykladem w PL, dzwonia do Ciebie i mowia, ze Standardowego abonamentu juz nie ma i oni wyliczyli ze najlepszy to Darmowe wieczory i weekendy, czy sie zgadzasz.....a potem widzisz tylko odchody z konta
Know your rights - The Direct Debit Guarantee
Direct Debit is one of the safest ways of paying your bills. Organisations using the Direct Debit Scheme go through a careful vetting process before they're authorised, and are closely monitored by the banking industry. The efficiency and security of the Scheme is monitored and protected by your own bank or building society.
The Direct Debit Scheme applies to all Direct Debits. It protects you in the rare event that anything goes wrong.
The Direct Debit Guarantee
The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any change to the amount, date or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request
If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
If you receive a refund you are not entitled to, you must pay it back when the organisation asks you to
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify the organisation.
[ Ostatnio edytowany przez: clowni 21-10-2009 23:39 ]
"Kto pyta, jest głupcem pięć minut; kto nie pyta, pozostaje nim na całe życie."