Fraud Analyst
Work locations: Northampton, Northamptonshire, United Kingdom NN4 7SG

Corporate grade: BA3

Division: Barclaycard

Job type/hours:Full-time

Contact: ***********

Job Title: Fraud Analyst – Day Shift

Location: 1234 Pavilion Drive, Northampton

Type: Permanent

Global fraud management consists of multiple teams worldwide investigating and preventing fraud 7 days a week across the complete Barclays portfolio.

Minimising risk and exposure of suspicious activity for both the Bank and Customer is crucial. In order to do this successfully the role holder will be responsible for liaising directly with a number of stakeholders including customers, merchants, law enforcement, National Fraud Intelligence Bureau and a number of wider business functions.

Your Role

Preventing fraudulent activity and subsequent fraud losses across all channels through the identification and reporting of abuse patterns and trends
The team are responsible for collaboratively preventing in excess of £60 million per annum of fraud loss for the bank and recovering in excess of £20 million per annum
Investigating suspicious activity and making an informed decision on whether or not there is 1st or 3rd party compromises
Minimising the banks financial loss position as well as being proactive in the recovery of funds for scams related disputes
Answering queries and providing helpful and accurate advice to clients, customers and internal stakeholders on Fraud and Scam related queries through a variety of channels
Essential Skills

Proven experience in direct internal and external customer contact demonstrated through either face to face, telephony or digital channels
In depth knowledge and ability to implement legislations that affects Barclays and our customers, such as the Data Protection Act, the Financial Services Act and Money Laundering Regulations.
Proven experience within financial institutions and operations
Desirable Skills

Financial crime experience
Knowledge of the roles and business activities carried out by other teams within Barclays UK and how these relate to Fraud Operations
Prior experience with Barclays, our product and core systems such as FullServe
About Us

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

Risk and Control Objective

All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Your Application

To be considered for this role, click on the apply button now.

Barclays Values & Diversity

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.